Key Results

Financial Accuracy

Two-way, real-time sync between Factor and QuickBooks Online eliminated inconsistencies, reduced reconciliation work, and improved day-to-day financial accuracy.

Profitability Insights

Leadership gained clearer visibility into project profitability and fee performance, especially for architectural and design services.

Staff Engagement

Project managers became more engaged in tracking projects due to easier access to accurate data and clearer reporting tools.

Operational Efficiency

Real-time dashboards and consistent performance indicators now give a clear view of how every project manager and architect is performing.

Overview

Kaas Wilson Architects is a mid-size architecture and design firm headquartered in Bloomington, Minnesota, with offices in Charlotte and Phoenix. In May 2023, the firm transitioned from BQE Core to Factor AE to gain the accuracy and visibility they needed but could not achieve with their previous system. Inconsistent data and unreliable forecasting had made it difficult for teams to track progress with confidence.

Factor AE delivered the clarity they were missing, improving financial accuracy, strengthening engagement with project data, and giving leadership dependable visibility into every project.

Challenges

Kaas Wilson Architects faced several operational and financial challenges that slowed productivity and reduced trust in their reporting.

Unreliable QuickBooks Sync

BQE Core’s integration with QuickBooks was inconsistent, requiring hours of manual reconciliation each month.

Data Accuracy Issues

Reports were often inconsistent from one day to the next, making it hard to trust project data.

Low Time Entry Compliance

A clunky time-entry interface discouraged staff from entering hours, leading to incomplete data.

Limited Financial Insight

The inability to easily separate firm fees from consultant fees hindered accurate profitability analysis.

Poor User Experience

The interface was not intuitive, especially for architects and designers, limiting engagement with project data.

Solution

Factor delivered an integrated, user-friendly platform that addressed the firm’s core pain points.

Two-Way, Real-Time QuickBooks Sync

Factor provides a two-way, real-time sync between Factor and QuickBooks Online, reducing reconciliation time from hours to minutes.

User-Friendly Interface

Easy time-entry process encouraged staff to consistently log hours.

Visual Budget Dashboards

Simplified financial data for project managers, allowing them to monitor budgets without running complex reports.

Detailed Contract Tracking

Ability to separate firm services from consultant services in contracts and billing, providing accurate profitability and forecasting.

Better Data Trust

Increased accuracy in reporting and project tracking, giving leadership confidence in decision-making.

Implementation

Kaas Wilson Architects fully transitioned from BQE Core to Factor AE in May 2023. The onboarding process emphasized efficiency, clarity, and early visibility gains.

  • Data from BQE Core was migrated via import by the Factor onboarding team, making the transition as efficient as possible
  • Invoice templates and firm reports were customized to support the workflows and structure of the practice
  • Staff were trained on project creation and management, time entry, budget tracking, invoicing, dashboards, and best practices
  • The transition was smooth, with immediate firmwide adoption driven by Factor's intuitive interface and hands-on, consultative onboarding experience

Results

Kaas Wilson Architects saw measurable improvements across team engagement, financial visibility, and operational clarity.

Financial Accuracy

Reliable two-way QuickBooks sync now delivers consistent accuracy with any small mishaps resolved quickly, eliminating hours of manual reconciliation each month.

Profitability Insights

Clear separation of firm and consultant costs gives the team accurate profit margins and stronger forecasting for large-scale projects.

Staff Engagement

Staff consistently praise the ease of time entry, and project managers actively track project health through simple indicators in the dashboards.

Operational Efficiency

Leadership can oversee more than 120 active projects with confidence while project managers take full ownership of financial tracking, reducing bottlenecks in the finance department.

Conclusion

Moving from BQE Core to Factor AE gave Kaas Wilson Architects reliable financial data, stronger adoption, and clear visibility across every project. With better forecasting and tighter financial control, the firm now manages its work with greater clarity and confidence.