Firm operations
Project management
Firm operations
Project management

A/E Billing Made Easy: How the Right Software Saves Time and Improves Accuracy

by 
Leslie Heller
7 min read
Link to original article

Invoicing is a critical part of running an architecture or engineering (A/E) firm, but it’s far from straightforward. Unlike standard business invoices, A/E billing must account for project phases, percent completions, multi-tiered rate structures, reimbursable expenses, and compliance with contract terms.

Managing these complexities manually or with generic accounting software can lead to unnecessary manual work, errors, delayed payments, and administrative headaches. This is where industry-specific invoicing software makes all the difference. A tool designed for A/E firms streamlines billing, reduces errors, and ensures invoices align with contract terms.

Let’s explore what makes A/E invoicing unique and how Factor simplifies the process.

What Makes A/E Invoicing Different?

A/E invoicing is not just about tracking time and sending bills; it’s a crucial part of project management and financial stability. Unlike general business invoicing, A/E firms must navigate complex billing structures tied to long-term projects.

These invoices must reflect contractual agreements and milestones, track various costs, and ensure accurate financial reporting. The level of detail required means that even small mistakes can have significant consequences, such as client confusion, delayed payments or compliance risks.

As firms take on multiple projects simultaneously, staying organized becomes even more critical. Having an invoicing system designed specifically for A/E firms can eliminate unnecessary manual effort and improve financial clarity.

A/E invoices require far more detail and flexibility than a typical product or service invoice. Here’s why:

1. Phased or Milestone-Based Billing

A/E firms often bill clients based on project phases such as concept design, schematic design, and construction documents. Invoices must align with these milestones and show the progress status of each rather than simply billing for the exact amount of hours worked.

2. Percentage of Project Fee

Many contracts calculate fees as a percentage of total project costs, requiring invoicing systems that can adjust as budgets evolve.

3. Detailed Time & Task Tracking

Engineers and architects must categorize billable hours by project phase, task, and sometimes even specific contract line items. Invoices must also distinguish billable vs. non-billable hours.

4. Multi-Tiered Rate Structures

Different roles (e.g., principal architect, project manager, junior designer) have varying billing rates. Some contracts require blended or task-specific rates, adding further complexity.

5. Reimbursable Expenses

Travel, printing, and other expenses must be passed through to clients, often with specific markup percentages. Tracking these manually is time-consuming and increases the risk of errors.

6. Retainer or Advance Payments

Some A/E firms require upfront retainers that need careful tracking over multiple invoices.

7. Compliance with Contract Terms & Regulations

Government and corporate contracts may have strict invoicing requirements, such as FAR compliance for federal projects or adherence to specific contract types (lump sum, time & materials, cost-plus, etc.).

8. Coordination with Sub-consultants

A/E firms often work with multiple sub-consultants on their projects. Invoices must integrate sub-consultant costs accurately.

9. Progress Billing & Retainage

Many projects require partial invoicing based on work completed, and some contracts withhold a percentage of payment (retainage) until final project approval.

Benefits of A/E-Specific Invoicing Software

Beyond improving invoice accuracy, a dedicated A/E invoicing system brings numerous operational benefits:

  • Reduces Administrative Workload – Custom template invoicing allows teams to focus more on project management rather than billing errors and adjustments.

  • Minimizes Risk of Errors and Disputes – Built-in checks ensure calculations are correct, reducing back-and-forth communication with clients over discrepancies.

  • Simplifies Financial Forecasting – By having real-time access to pending and received payments, firms can better anticipate cash flow needs and make informed financial decisions.

  • Improves Project Transparency – Clients appreciate clear, well-structured invoices that show exactly what they are being charged for and where each project stands, reducing the likelihood of invoice disputes.
  • Scales with Business Growth – As A/E firms expand, having a robust invoicing solution ensures continued efficiency, even with more complex projects and higher volumes of transactions.

How Factor Simplifies A/E Invoicing

Getting invoices out the door can be a frustrating and time-consuming ordeal. Factor makes it easier on you in many ways, with guided one-on-one training and custom templates that show exactly what your clients need.

Prepare invoices in just a few clicks and take the effort, headaches, and guesswork out of invoicing.

  • Guided Invoice Preparation
    Factor pulls in project budgets, time entries, and expenses, making it easy to see what’s ready to bill.
  • Customizable Invoice Templates
    Existing templates can be customized further to ensure invoices are formatted according to your firm and your client’s needs, reducing confusion and administrative time.
  • Real-Time Updates
    Client details, billing rates, and project statuses stay current, so invoices always reflect accurate information.
  • Centralized Tracking
    A unified dashboard allows firms to monitor invoice status from creation to payment, reducing overlooked errors.
  • QuickBooks Integration
    Factor syncs with QuickBooks, ensuring accurate financial reporting and compliance.

Conclusion

A/E invoicing is complex, but the right software makes it manageable. Factor eliminates common billing challenges, ensuring accuracy, reducing administrative burden, and helping firms get paid faster.

By investing in an industry-specific invoicing solution, firms can enhance efficiency, improve client relationships, and maintain financial stability. Factor ensures A/E firms remain compliant, accurate, and well-organized while focusing on what they do best—delivering outstanding projects.

Try Factor today with a 30-day free trial and experience the difference of an invoicing system built for A/E firms.

Leslie Heller

Director of Growth

As Director of Growth at Factor AE, Leslie leads demand gen, marketing strategy, and sales alignment. A pre-launch team member, she partners with A&E firms daily, speaks their language, knows the pain points, and focuses on making work easier so firms can grow with healthy margins.

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