Key Results
Invoicing Efficiency
8 hours are saved every invoicing cycle through Factor’s two-way, real-time QuickBooks sync, along with faster and more accurate time entry corrections.
Project Management Efficiency
Project managers reported saving 3 hours per week by consolidating tasks within Factor, leading to enhanced productivity.
Overall Time Savings
The integration of Factor eliminated the need to cross-reference multiple platforms, resulting in saving one full workday (8 hours) per invoicing cycle.
Client Satisfaction
Improved transparency reduced client frustrations, fostering stronger relationships.
Overview
Mayor + Kennedy Architects (MA+KE), a leading architecture firm, specializes in delivering innovative designs and smooth project execution. Prior to Factor, the firm used a mix of project management systems, including Monograph. Working across multiple tools created time-consuming manual processes, messy workflows, and budget and schedule alignment challenges.
Challenges
The primary pain points for MA+KE included:
Fragmented Tools
The firm relied on several platforms like Trello, Monograph, and RingCentral, none of which offered a complete solution.
Time-Consuming Budget Reconciliation
Senior project managers spent hours reconciling budgets and schedules across multiple tools.
Inefficient Communication
Tracking messages and updates with staff and clients was cumbersome and prone to error.
Productivity Loss
Employees using general office tasks meant less billable time, directly impacting profitability.
Solution
To address these challenges, MA+KE implemented Factor, a complete project management platform. The transition to Factor delivered immediate benefits.
All-in-One Project Management
Factor consolidates budgets, schedules, tasks, and team updates into one intuitive interface.
Time Entry and Billing
Project and employee time can be tracked and reconciled easily for project accuracy and billing.
Simplified Financial Management
Factor provides project budget dashboards, enabling proactive decision-making.
Centralized Communication
All project updates and team messages stay in one place, making information easier to find and share.
Responsive Development Team
Factor’s team incorporated feedback from MA+KE, rolling out updates tailored to the firm’s needs.
Implementation
MA+KE transitioned to Factor with minimal disruption. Within weeks, the platform was fully operational.
- Consultative onboarding and structured training ensured smooth adoption.
- Legacy data from previous tools was consolidated into Factor.
- Workflows aligned with MA+KE’s specific project management requirements.
Results
MA+KE achieved significant improvements in productivity and project outcomes:
Invoicing Efficiency
6 hours are saved every invoicing cycle through Factor's two-way, real-time QuickBooks sync, with an additional 2 hours per invoice saved through faster and more accurate time entry corrections.
Project Management Efficiency
Project managers reported saving 3 hours per week by consolidating tasks within Factor, leading to enhanced productivity.
Overall Time Savings
The integration of Factor eliminated the need to cross-reference multiple platforms, resulting in saving one full workday (8 hours) per invoicing cycle.
Client Satisfaction
Improved transparency reduced client frustrations, fostering stronger relationships.
Conclusion
Factor gave MA+KE the clarity and time they were missing. Teams spend less effort chasing information and more time moving projects forward. With a simple interface and a development team that genuinely supports their needs, MA+KE has a more confident and efficient way to manage work.
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